Recently, Dongjin Technology and its partner Beijing Shanglutong have adopted the Dongjin Keygoe multimedia switch and the Shanglutong Hi-Agent business platform to establish a call center system called “Doctor and Patient†for a city center hospital. On the basis of the telephone service channel, the new Internet service channels such as the website, WeChat public number and mobile APP were integrated for the first time, and a new service system based on Internet medical treatment was successfully established. It is reported that the hospital is a large modern comprehensive three-level hospital, with 53 clinical medical technology departments, with more than 2,000 beds. In 2015, the total number of emergency departments exceeded 3 million, and the level of diagnosis and treatment is at the leading position in China. However, with the rise of new Internet medical services, the hospital's core medical resources and peripheral service systems are facing encroachment and penetration from emerging Internet companies. At the same time, as a government-invested public hospital, it is necessary to solve the problem. Difficult, expensive to see a doctor" this widespread pain in the medical industry . (Figure: Dongjin keygoe series multimedia switch) In order to cope with market challenges from outside the industry and to assume universal medical responsibility within the industry, the hospital needs to establish an effective communication channel with traditional communication networks and modern Internet networks around its core medical resources to build a consultation and guidance doctor. Comprehensive service system for medical resources inquiry, appointment registration, appointment medical technology and other services. To this end, the hospital selected Dongjin Keygoe multimedia switch and Shanglutong Hi-Agent business platform to build an omni-channel doctor-patient call center system. (Figure: doctor-patient call center system) In the doctor-patient call center system, the Dongjin Keygoe multimedia switch runs in an integrated communication network consisting of a telephone network, a hospital internal IP communication network and a hospital service data network, providing exchanges between various heterogeneous communication terminals. Media processing and protocol analysis establish a fast and stable voice channel between the hospital and the patient. At the same time, the Dongjin Keygoe multimedia switch can provide sufficient functions and performance expansion space for subsequent business growth through the linear superposition of functional modules. Electric lifting wash basin: the lifting mechanism is driven by the motor, and the lifting height can be adjusted by the button. Electric Height Adjustable Washbasins, Height Adjustable,Electric Adjustable Washbasins Suzhou Herstar Medical Technology Co., Ltd. , https://www.hosunherstar.com
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Dongjin keygoe multimedia exchange platform to help Internet medical new services